These terms and conditions, as may be amended from time to time, apply to all our services and experiences and are made available online, through any mobile device.

By accessing, browsing, booking and using our (mobile) website or any of our applications through whatever platform (hereafter collectively referred to as the "Platform") and/or by completing a reservation with Karungi Camp, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

These pages, the content and infrastructure of these pages, and the online reservation service (including the facilitation of payment service) provided by us on these pages and through the website are owned, operated and provided by Karungi Camp and are provided for your personal, non-commercial (B2C) use only, subject to the terms and conditions set out below.

The relationship that we have with our community members are governed by separate terms and conditions which govern our partnerships.


"Karungi", “Karungi Camp", "us", "we", or "our" means Karungi Camp, a limited liability partnership with no share capital registered under the laws of Uganda, and having its registered address at PO Box 229, Kisoro, Kisoro District, Uganda.

"Platform" means the (mobile) website and app on which Karungi Camp and services is made available owned, controlled, managed, maintained and/or hosted by Karungi Camp.

"Gorilla Permits" means the Uganda Wildlife Authority issued permits for entry into Bwindi Impenetrable National Park specifically for the purpose of trekking the gorillas in Bwindi’s Southern Sector.

"Reservation" means the order, purchase, payment, booking or reservation of a room at Karungi Camp or a “Gorilla Permit”.

"Experience" means the service provided by Karungi Camp and associated community members (e.g. Local Lunch, Guided hikes and Cultural Performances).